We’re committed to providing you with the best service in the industry. So no matter what you need—from consulting on equipment, tips on your gelato business or course questions—our experienced team can help.
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Equipment & Concepts was founded in 1992 by frozen dessert industry expert and visionary, Tom Graves. Along with his wife, Colleen they have led the company’s evolution from gelato equipment distributor to a full-service equipment & training facility in Southern California. Tom and Colleen’s passion for educating others to stay true to the traditional form of artisan gelato & ice cream making has served as a foundation for the company.
An integral part of the team, Maria Coassin, helps fulfill this mission by sharing her knowledge and expertise in artisan gelato & ice cream making as a class instructor at Equipment & Concepts.
It’s important to us that we take a personal interest in every sale. We want our customers to be 100% happy with their purchases. All of our clients have our cell numbers, and it’s not uncommon for us to be on the
phone with a client on weekends or during vacations.